Shipping Customer Service Representative

 

At Design Life Kids, LLC., we pride ourselves on curating beautiful collections of apparel, décor, toys and furniture from around the world. We look for adaptable, self-motivated, passionate, creative team players whom have a love for design.

We are searching for Shipping / Customer Service Representative to help us in our warehouse and customer service department. The selected candidate will act as the liaison between the Customer Care, the Warehouse and the Showroom Departments. The selected candidate will be responsible for order processing, customer service and will perform various tasks and duties to include, but not be limited to the following:

PART TIME / Entry Level
20-30 hours / week
We also offer employee discounts!

Duties:

• Administer, prepare and package all pertaining to domestic and international shipments.
• Receive inbound deliveries and inspections.
• Answer customer inquiries, questions, concerns by email, phone, live chat or in person
• Arranges shipments under direction, to include contacting common carriers, freight companies.
• Work with departments to resolve billing, product, and shipping discrepancies
• Process return authorizations and instructions as needed
• Prepare all domestic and international paperwork required for shipments
• Maintain a proper and clean warehouse space.

Requirements:

• 2+ years of customer service experience.
• Ability to handle large and heavy materials.
• Basic computer skills.
• Excellent communication skills, both orally and in writing.
• Strong organizational and multi tasking skills.
• Ability to work independently, and work in a fast paced, multi-functional environment.
• Attention to detail and accuracy.
• Ability to anticipate work needs and follow through with minimum direction.
• Team player.

 

Design Life Kids, LLC. is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Drug-free work environment. Only candidates whose profiles closely match requirements will be contacted during this search.

Based in Newtown Square, Pennsylvania

 

HOW TO APPLY:

Please submit the following to be considered to: customerservice@designlifekids.com

• Cover letter
• Resume
• Rate requested

Suitable applicants will be contacted directly.