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SHIPPING & RETURN POLICY

SHIPPING


On average, orders are processed same day, however please allow 2-3 business days and shipped Monday - Friday (excluding U.S. holidays) via USPS/Fedex/UPS.

 

For guaranteed overnight and express deliveries, orders must be placed before 12pm EST and the appropriate shipping method (ExpressMail, NextDayAir) must be selected.  Please note that DLK is not responsible for shipment delays due to weather or shipping company issues.

 

Order are shipped using the appropriate selected shipping method or may be upgraded as a courtesy if an adequate option is available.


*Any package(s) that is lost, refused, not acknowledged, considered "unclaimed" by the customer or are otherwise returned due to reasons that DLK | Design Life Kids, LLC is not at fault for, will NOT be refunded by DLK by any means.

Shipping rates are calculated based on weight and location.

Customers are responsible for all taxes (including use tax in PA), duties or fees charged for orders.

 

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RETURNS

All returns must be authorized within 7 days of receiving your order CLICK the button below to submit a return request. Once approved, a confirmaiton email with further instructions will be sent.

**Non-apparel, swimwear, outlet / sale items and purchases made with a discount code are all FINAL SALE and may not be returned or refunded. 

Customers are responsible for all return shipping costs.
All refunds will be processed within 14 days of receipt of merchandise and credited back using your original form of payment. 
Orders made using any Gift Card / Store Credits will be refunded a new code for the amount originally used and then remaining refund(s) will be issued to the credit card (or other) account use.

All merchandise must be returned unworn, unwashed, in their original condition with ALL tags and packaging intact. All returns are accepted at the sole discretion of Design Life Kids, LLC.

FAULTY ITEMS:  If you receive any defective items, please contact DLK immediately. Customers may be asked to send a photograph of damage in order to resolve the issue as fast as possible. Once inspected and approved by DLK,  items will be replaced and only refunded if a replacement is unavailable.

https://www.designlifekids.com/a/returns

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